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Terms & Conditions

  • Terms & Conditions

    • Children’s DBB – All children’s rates are only inclusive of breakfast. Dinner, Bed & Breakfast rates do not include children’s evening meals.
    • Any booking on our Best Available Rate requires a debit or credit card to guarantee the room & have a 24 hour cancellation policy. Please note that should you need to cancel your reservation for any reason this can be done up to 11am, 24-hours in advance of your arrival, without charge. Reservations cancelled after this time will result in the first nights’ accommodation being charged.
    • Any booking on our Advanced Purchase Rates requires full payment at the time of booking which is non-refundable, non-amendable. Please note that should you need to cancel or amend your reservation for any reason this will result in the loss of any monies paid.
    • Any bookings over £1,500 require a non-refundable deposit of 25%. Please note that should you need to cancel or amend your reservation for any reason this will result in the loss of any monies paid.
    • Any booking of our Special Offers requires the first nights’ accommodation as a deposit at the time of booking, which is non-refundable, non-amendable. Please note that should you need to cancel or amend your reservation for any reason this will result in the loss of any monies paid.
    • Please be advised that once you have arrived and checked in at the hotel, you are liable for the full cost of your holiday.
    • We strongly recommend that you take out private travel insurance for your holiday to protect you from unforeseen circumstances that may result in cancellation charges.
    • Pre Authorisation Policy: Please note if adding a pre-authorised credit card to your booking, transactions may take up to 30 days to appear on your statement.